What we are looking for
You are currently studying or at the beginning of your IT career and are looking to gain hands-on experience in day-to-day IT operations. We are looking for a motivated and reliable individual who enjoys taking initiative, values direct user interaction, and actively supports IT operations in daily business. In this role, you will be close to the action, take on responsibility, and gradually develop into more advanced topics – supported and guided within a team environment.
Your main tasks
- On-site user and workplace support for digital workplace devices (laptops, smartphones), printers, local networks and standard software
- 1st-level support, ticket handling and escalation to internal/external 2nd- and 3rd-level support teams (in German and English)
- Central point of contact and coordination with our external IT-as-a-Service provider
- Support with hardware rollouts, device replacements and workplace setups
- Involvement in the further development of the IT landscape and in defining the service scope with external IT partners
- Support in documenting IT processes, services and interfaces
- Participation in IT security awareness initiatives (e.g. preparation of training materials, support during training sessions)
(Strategic topics are handled with guidance and not under sole responsibility)
Contact Information
Interested?
We look forward to receiving your application. Please send us your complete documents, including a brief motivation letter and your current CV. If you have any questions about the role or the application process, we are happy to assist. We look forward to getting to know you.
About us
Established in 1969, ZIMEX has continuously delivered specialised worldwide remote field operations. Based in Switzerland, the ZIMEX Group holds a Swiss Air Operator Certificate, owns a Maintenance Repair Facility and an Aviation Training Organization. With around 200 employees, we operate and maintain a modern fleet of turboprop aircraft under European EASA Aviation Standards. Major petroleum industry companies, international humanitarian organizations, governments, UN agencies, express cargo and mail customers rely on the proven professionalism, extensive aviation know-how, in-house spare parts logistics, excellent safety record and high dispatch reliability of ZIMEX.
